Collections Specialist - Customer-Focused with Flexible Hours

Hireology; Maryland Heights (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Company paid Life Insurance

401k with Match

Voluntary Benefits

Vacation

Holidays

Personal Time Off

Bereavement Leave

Employee Discounts

Referral Bonus

Job summary

The Lou Fusz Automotive Network is seeking a Collection Specialist in St. Louis, MO 63132 to monitor past-due accounts and communicate with customers in a professional and legal manner per policy. The role emphasizes excellent customer service and collaboration with the finance team.

The position requires strong communication skills, a professional attitude, and the ability to use Microsoft Excel, Teams and Outlook. On-site work with potential for multiple benefits listed in the ad is expected.

Qualifications

• Customer service skills strong and professional demeanor.
• Ability to communicate with customers diplomatically.
• Ability to work flexible hours and handle sensitive financial information.

Responsibilities

• Monitor and service customer accounts.
• Communicate with customers diplomatically and professionally.
• Operate telephone and computer system proficiently.
• Document payments in company system and keep accurate records.
• Assist with clerical duties and support team.

Skills

Customer service

Communication

Professional attitude

Tools

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

The Lou Fusz Automotive Network is seeking a Collection Specialist in St. Louis, MO 63132 to monitor past-due accounts and communicate with customers in a professional and legal manner per policy. The role emphasizes excellent customer service and collaboration with the finance team.

The position requires strong communication skills, a professional attitude, and the ability to use Microsoft Excel, Teams and Outlook. On-site work with potential for multiple benefits listed in the ad is expected.