Coldline Team Member

Ontario Trillium Foundation; Batesville (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

Ontario Trillium Foundation is hiring team members for a guest service role in Batesville, Arkansas. Responsibilities include taking orders, managing the register, and ensuring quality and cleanliness of custard items served to guests. Ideal candidates will demonstrate teamwork, attention to detail, and dependability while maintaining high hospitality standards. Ability to handle cash operations and operate equipment is essential.

Qualifications

• Ability to walk, bend, climb, reach, kneel, push, pull and lift up to 25 pounds.
• Experience operating a cash register and custard machine.
• Capability to stand for long periods of time.

Responsibilities

• Welcome guests and take orders correctly, including drive-thru.
• Manage the register, including all credit card and cash operations.
• Maintain cleanliness of dining room and follow safety procedures.

Skills

Guest Service

Dependability

Attention to Detail

Initiative

Teamwork

Tools

Cash register

Custard machine

Job description

Coldline team members participate together to greet guests, take orders and prepare custard items while attending to the dining room and upholding Freddy’s standards of hospitality, quality and cleanliness.

All Freddy’s employees are responsible for treating guests with the highest level of respect and communicating with them in an energetic, friendly and cheerful manner.

An individual in this role will have the following responsibilities:

• Welcome guests and take orders correctly, including drive-thru
• Receive payments and present change to customers
• Manage the register, including all credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period
• Prepare custard items as directed in a sanitary and timely manner
• Assume responsibility for quality of the products that is served
• Engage with guests and seek feedback
• Maintain cleanliness of dining room
• Follow proper washing, sanitation, hygiene and safety procedures
• Assemble and disassemble equipment
• Perform other related duties as assigned by the manager

To perform the job successfully, an individual should demonstrate the following competencies:

• Guest Service
• Dependability
• Attention to Detail
• Initiative
• Teamwork

To perform the physical requirements of this position, an individual should be able to:

• Walk, bend, climb, reach, kneel, push, pull and lift up to 25 pounds
• Operate cash register, custard machine and other front of the house equipment
• Stand for long periods of time
• Hear and respond appropriately to guests