Coffeehouse Shift Supervisor: Lead with Craft & Care

Starbucks Corp.

Los Angeles (CA)

On-site

USD 25,000 - 36,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental and vision coverage
Tuition assistance program
401(k) with employer match
Paid vacation
Parental leave
Stock program & bonuses
Disaster savings

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the local community.

You will oversee beverage and food preparation to standard recipes or customized orders, coach team members, and maintain store safety and cash handling accuracy. This role requires six months of customer service experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

  • Regular attendance and punctuality required, with or without accommodation.
  • Flexible hours including mornings, evenings, weekends, nights and holidays.
  • Live by store policies and standards for quality beverages and food, cash handling, safety and security.
  • Six months of experience interacting with customers; coaching food and beverage prep to standard recipes or customized orders.
  • Six months of experience delegating tasks and coordinating teams.

Responsibilities

  • Lead shift with craft and heart to create a welcoming space for the community.
  • Oversee beverage and food preparation to standard recipes or customized requests.
  • Ensure cash handling accuracy, store safety and security during shifts.
  • Direct and coach team members to deliver consistent guest experiences.
  • Collaborate with partners to maintain a clean, organized store environment.

Skills

Direct the work of others
Learn quickly
Effective oral communication
Retail knowledge
Interpersonal skills
Team player
Build relationships

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the local community.

You will oversee beverage and food preparation to standard recipes or customized orders, coach team members, and maintain store safety and cash handling accuracy. This role requires six months of customer service experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.

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