Coffeehouse Shift Supervisor: Lead with Craft

Starbucks Corp.; Rockford (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Tuition assistance

Paid vacation

Holidays

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will oversee shift operations, coach teammates, and uphold standard recipes for beverages and food while maintaining cash handling and store safety.

A focus on teamwork and strong communication will drive exceptional customer experiences. The role emphasizes rapid learning, adaptability, and building relationships with customers and colleagues, contributing

Qualifications

• Direct others to accomplish tasks during shifts.
• Demonstrate quick learning and adaptability on the floor.
• Communicate clearly and effectively with customers and teammates.
• Understand the retail environment and customer service expectations.
• Demonstrate strong interpersonal skills and collaboration.
• Work well as part of a team and build relationships with customers and colleagues.

Responsibilities

• Lead shift with craft and heart to create a welcoming coffeehouse experience for customers.
• Ensure quality beverages and food items are prepared to standard recipes.
• Handle cash and maintain store safety and security per policy.
• Prepare and coach beverage and food preparation per standard or customized requirements.
• Delegate tasks to team members and coordinate duties across staff.

Skills

Directing others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. You will oversee shift operations, coach teammates, and uphold standard recipes for beverages and food while maintaining cash handling and store safety.

A focus on teamwork and strong communication will drive exceptional customer experiences. The role emphasizes rapid learning, adaptability, and building relationships with customers and colleagues, contributing