Coffeehouse Shift Supervisor - Lead with Craft & Community

Starbucks Corp.; North Nashville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You’ll guide a team, ensure quality beverages and food, manage cash handling and safety, and coach staff to uphold store standards.

Applicants should have at least six months of customer-facing experience, strong communication, and a collaborative mindset. Flexibility for early mornings, evenings, weekends, and holidays is expected.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and coach staff to standard recipes.
• Strong oral communication and teamwork skills.
• Knowledge of store policies, cash handling, and safety standards.

Responsibilities

• Lead and coach team to prepare beverages and food to standard recipes or customized for customers.
• Ensure quality beverages, food and customer experience on every shift.
• Maintain attendance, punctuality, and adherence to store policies and safety standards.
• Communicate clearly with team and customers to resolve issues and brighten customer experiences.

Skills

Customer service

Food & beverage prep

Staff delegation

Team leadership

Communication

Retail environment

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You’ll guide a team, ensure quality beverages and food, manage cash handling and safety, and coach staff to uphold store standards.

Applicants should have at least six months of customer-facing experience, strong communication, and a collaborative mindset. Flexibility for early mornings, evenings, weekends, and holidays is expected.