Coffeehouse Shift Supervisor: Lead Craft & Community

Starbucks Corp.; California; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming environment for the community. You will oversee beverage and food preparation, coach teammates, and uphold safety standards while maintaining exceptional customer service.

The role emphasizes direct leadership, effective communication, and collaboration within a retail setting to deliver an outstanding Starbucks experience.

Qualifications

• 6+ months of experience in a customer-facing role.
• Ability to coach and prepare beverages/food to standard recipes or with modifications.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment and strong interpersonal skills.
• Team-oriented with the ability to build relationships.

Responsibilities

• Lead the shift to deliver quality beverages and food.
• Coach and guide team on recipe prep and service standards.
• Uphold store policies, safety and security for staff and customers.
• Create a welcoming space that brightens customers' days.

Skills

Direct the work of others

Customer service

Cash handling

Oral communication

Teamwork

Interpersonal skills

Learning quickly

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming environment for the community. You will oversee beverage and food preparation, coach teammates, and uphold safety standards while maintaining exceptional customer service.

The role emphasizes direct leadership, effective communication, and collaboration within a retail setting to deliver an outstanding Starbucks experience.