Coffeehouse Shift Supervisor: Lead with Craft & Community

Starbucks Corp.; Kennesaw (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance programs

401(k) employer match

Job summary

Starbucks Corp. is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming community space. You will ensure quality beverages and food, manage cash handling, safety, and a safe environment, while coaching team members to deliver great service.

This role emphasizes running shifts smoothly, coordinating tasks for 2+ staff, and building relationships with customers. Starbucks offers extensive benefits and opportunities for growth.

Qualifications

• 6 months of customer-facing experience.
• Experience delegating tasks and coordinating 2+ employees.
• Ability to direct work and learn quickly.
• Strong oral communication and teamwork in a retail environment.

Responsibilities

• Lead shift operations and staff to ensure quality beverages and food.
• Maintain cash handling, safety, and store security per policies.
• Deliver excellent customer service and build relationships with customers.
• Support training and development of team members during shifts.

Skills

Customer service

Team leadership

Effective communication

Attendance & punctuality

Multitasking

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead store operations with craft and heart, creating a welcoming community space. You will ensure quality beverages and food, manage cash handling, safety, and a safe environment, while coaching team members to deliver great service.

This role emphasizes running shifts smoothly, coordinating tasks for 2+ staff, and building relationships with customers. Starbucks offers extensive benefits and opportunities for growth.