Coffeehouse Shift Supervisor — Lead with Craft & Community

Starbucks Corp.; Ann Arbor (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage via STARBUCKS College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will ensure quality beverages and food, uphold cash handling and safety standards, and manage shift execution with a small team.

The role emphasizes attendance, flexible hours, and strong interpersonal skills. You will be guiding team members, delegating tasks, and delivering the warm Starbucks experience that customers expect, while contributing

Qualifications

• Direct the work of others and coordinate daily tasks.
• Quick learner capable of adapting to store needs.
• Strong verbal communication with customers and colleagues.
• Knowledge of the retail environment and customer service standards.
• Excellent interpersonal skills and teamwork.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food to spec, cash handling, and safety.
• Provide consistent attendance and reliable performance on shifts.
• Coach and delegate tasks to team members during the shift.

Skills

Direct work leadership

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will ensure quality beverages and food, uphold cash handling and safety standards, and manage shift execution with a small team.

The role emphasizes attendance, flexible hours, and strong interpersonal skills. You will be guiding team members, delegating tasks, and delivering the warm Starbucks experience that customers expect, while contributing