Coffeehouse Shift Supervisor: Lead Craft & Guest Experience

Starbucks Corp.; Sioux Falls (SD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing staff, coaching beverage and food prep, and upholding store standards.

You will manage customer interactions, ensure safety, and contribute to a supportive team environment. This position emphasizes reliability, flexibility, and strong communication to deliver exceptional experiences.

Qualifications

• Six months of experience in a role involving constant interaction with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for your community.
• Prepare beverages and food to standard recipes or customer preferences; adjust ingredients as needed.
• Ensure store policies are followed, maintain safety and security, and provide quality service.

Skills

Customer service

Cash handling

Teamwork

Communication

Interpersonal skills

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. The role involves directing staff, coaching beverage and food prep, and upholding store standards.

You will manage customer interactions, ensure safety, and contribute to a supportive team environment. This position emphasizes reliability, flexibility, and strong communication to deliver exceptional experiences.