Coffeehouse Shift Supervisor: Craft & Lead

Starbucks Corp.; Medford (OR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. in Medford, OR is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, and delivering outstanding customer service. You will coach teammates, delegate tasks, and uphold cash handling and safety standards in a fast-paced environment.

The role emphasizes teamwork, effective communication, and the ability to adapt to busy periods, holidays, and variable hours to meet customer demand.

Qualifications

• Six months of experience in a role interacting with customers and fulfilling requests.
• Prepare and coach food and beverages to standard or customized recipes.
• Delegate tasks to two or more employees and coordinate their work.
• Direct the work of others and learn quickly in a fast-paced environment.
• Maintain safety, accuracy, and quality in beverage and food preparation.

Responsibilities

• Lead daily shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food products and uphold store standards.
• Coach team members and delegate tasks to maintain service flow.
• Maintain cash handling, safety, and security policies during shifts.
• Foster teamwork and strong relationships with customers and peers.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Delegation

Attendance & punctuality

Adaptability

Job description

Starbucks Corp. in Medford, OR is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food, and delivering outstanding customer service. You will coach teammates, delegate tasks, and uphold cash handling and safety standards in a fast-paced environment.

The role emphasizes teamwork, effective communication, and the ability to adapt to busy periods, holidays, and variable hours to meet customer demand.