Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Espanola (NM); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead the team and uphold store standards, crafting high-quality beverages and food while ensuring a welcoming atmosphere for the community.

You will direct daily tasks, coach partners, handle cash and safety procedures, and maintain consistent attendance. The role requires flexible hours, strong interpersonal skills, and a commitment to exceptional customer service in a fast-paced retail environment.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Six months of experience in a role with constant customer interaction and requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six months of experience delegating tasks to other employees and coordinating 2+ staff.

Responsibilities

• Lead daily operations and ensure high-quality beverages and food.
• Direct and coach team members to follow recipes and procedures.
• Delegate tasks and coordinate the work of 2+ employees.
• Handle cash, ensure store safety and security, and uphold policies.

Skills

Customer service

Team leadership

Communication

Flexibility

Cash handling

Job description

Starbucks Coffee Company seeks a shift supervisor to lead the team and uphold store standards, crafting high-quality beverages and food while ensuring a welcoming atmosphere for the community.

You will direct daily tasks, coach partners, handle cash and safety procedures, and maintain consistent attendance. The role requires flexible hours, strong interpersonal skills, and a commitment to exceptional customer service in a fast-paced retail environment.