Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Salem (OR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage via Starbucks College

401(k) retirement plan with employer 1

Job summary

Starbucks Corp. in Salem, OR is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will supervise teammates, uphold quality beverages and food, and model excellent customer service.

This role requires six months of customer-facing experience, ability to coach others, and flexibility to work early mornings, evenings, weekends, and holidays. Join a team that values growth, safety, and a warm, inclusive store culture.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ability to follow recipes and adjust ingredients as needed.
• Meet store policies and standards including cash handling and safety.
• Ability to coach and train other employees.

Responsibilities

• Lead shift and supervise teammates to ensure smooth operations.
• Ensure quality beverages and food meet Starbucks standards.
• Provide excellent customer service and resolve issues.
• Handle cash responsibly and maintain store safety and security.

Skills

Direct others

Leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Job description

Starbucks Corp. in Salem, OR is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will supervise teammates, uphold quality beverages and food, and model excellent customer service.

This role requires six months of customer-facing experience, ability to coach others, and flexibility to work early mornings, evenings, weekends, and holidays. Join a team that values growth, safety, and a warm, inclusive store culture.