Coffeehouse Shift Leader — Craft, Coach & Customer Joy

Starbucks Corp.; Des Plaines (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition assistance

Paid vacation

Bonus opportunity

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering a welcoming experience for customers. You will coach team members and uphold safety, store policies, and customer service standards.

Ideal candidates will have six months of customer service experience, the ability to delegate tasks, and a flexible schedule that includes mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer service experience.
• Available for flexible hours including mornings, evenings, weekends, and holidays.
• Maintain attendance and punctuality.
• Experience delegating tasks to others.
• Prepare and coach food/beverage to standard recipes.

Responsibilities

• Lead daily operations of the coffeehouse.
• Ensure quality beverages and food to standard recipes.
• Supervise and coach team members.
• Uphold store policies, safety, and security.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer service

Food/beverage prep

Staff delegation

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead daily operations, ensuring quality beverages and food while delivering a welcoming experience for customers. You will coach team members and uphold safety, store policies, and customer service standards.

Ideal candidates will have six months of customer service experience, the ability to delegate tasks, and a flexible schedule that includes mornings, evenings, weekends, and holidays.