Coffeehouse Shift Leader — Craft, Coach & Connect

Starbucks Corp.; Fort Wayne (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) program

Tuition coverage

Paid time off

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead our coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will coach colleagues, maintain standards, and provide exceptional customer experiences.

The role emphasizes collaboration, rapid learning, and strong communication while upholding store policies and safety practices across variable shifts.

Qualifications

• Attendance and punctuality are required.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Follow store policies and standards including cash handling.
• Minimum 6 months in a customer-facing role.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead front-line team to deliver quality beverages and food.
• Coach staff to meet recipes and customization.
• Ensure store safety and compliance.
• Provide excellent customer service and build relationships with guests.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead our coffeehouse team with craft and heart, ensuring a welcoming space for the community. You will coach colleagues, maintain standards, and provide exceptional customer experiences.

The role emphasizes collaboration, rapid learning, and strong communication while upholding store policies and safety practices across variable shifts.