Coffeehouse Shift Lead: Craft, Mentor, Delight Customers

Starbucks Corp.; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer-m

Tuition assistance

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide a team, ensure quality beverages and foods, and uphold store standards while handling cash and safety procedures.

The role requires 6+ months in a customer-facing environment, strong communication, and ability to work a flexible schedule including early mornings, evenings, weekends, and holidays. Join a team that values growth and service.

Qualifications

• 6+ months of customer-facing experience.
• Prepare food/beverages to standard recipes or customized per customer.
• 6+ months of experience delegating tasks to others.
• Ability to direct the work of others and to lead a team.
• Ability to learn quickly and adapt to changing conditions.
• Effective oral communication and interpersonal skills.
• Knowledge of the retail environment and store operations.
• Strong interpersonal and relationship-building skills.
• Ability to work as part of a team and collaborate effectively.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for the community.
• Coach and delegate tasks to team members to ensure smooth service.
• Maintain quality beverages and food products, cash handling, and store safety.
• Foster customer connections and build relationships within the store and neighborhood.

Skills

Customer service

Food prep

Team leadership

Leadership

Adaptability

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide a team, ensure quality beverages and foods, and uphold store standards while handling cash and safety procedures.

The role requires 6+ months in a customer-facing environment, strong communication, and ability to work a flexible schedule including early mornings, evenings, weekends, and holidays. Join a team that values growth and service.