Coffeehouse Shift Lead - Craft & Guest Experience

Starbucks Corp.; Waldorf (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Starbucks Coffee Company in Waldorf, MD is hiring a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and consistent product quality. You will coach partners, assign tasks, and support store operations during your shift, including cash handling and safety compliance.

The role emphasizes customer service, teamwork, and quick learning. Starbucks offers comprehensive benefits, medical/dental/vision, 401(k), tuition coverage, paid time off, and growth opportunities

Qualifications

• Six months experience in a customer-facing role.
• Ability to coach and delegate tasks to team.
• Proven ability to learn quickly and communicate effectively.
• Knowledge of retail environment and store safety.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Direct and coach team, delegating tasks.
• Uphold store policies, cash handling, and safety.
• Provide excellent customer service and build relationships.

Skills

Customer focus

Team leadership

Cash handling

Communication

Store operations

Education

High school diploma or equivalent

Job description

Starbucks Coffee Company in Waldorf, MD is hiring a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and consistent product quality. You will coach partners, assign tasks, and support store operations during your shift, including cash handling and safety compliance.

The role emphasizes customer service, teamwork, and quick learning. Starbucks offers comprehensive benefits, medical/dental/vision, 401(k), tuition coverage, paid time off, and growth opportunities