Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Beltsville (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Starbucks Coffee Company in Beltsville, MD is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food prep to spec, handle cash, and maintain store safety while guiding a small team.

The role requires strong communication, teamwork, and 6+ months of customer-facing experience. Flexible hours and weekend shifts are expected as part of this position.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Capable of working early mornings, evenings, weekends, nights, and holidays.
• 6+ months experience interacting with customers and fulfilling requests.
• Ability to coach food/beverage prep to standard or customized recipes.
• Experience delegating tasks to 2+ employees and coordinating their work.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach and delegate tasks to team during shifts.
• Uphold store policies and standards while serving customers.

Skills

Attendance & punctuality

Flexible hours

Customer interaction

Effective communication

Teamwork & relationship building

Leadership of staff

Job description

Starbucks Coffee Company in Beltsville, MD is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food prep to spec, handle cash, and maintain store safety while guiding a small team.

The role requires strong communication, teamwork, and 6+ months of customer-facing experience. Flexible hours and weekend shifts are expected as part of this position.