Coffeehouse Shift Lead: Craft, Coach & Customer Joy

Starbucks Corp.; BLOOMINGTON (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

Healthcare benefits

401(k) plan

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will mentor partners, ensure quality beverages and foods, and maintain store standards across operations.

The role requires strong communication, teamwork, and the ability to adapt to early mornings, evenings, weekends, and holidays. A focus on safety, guest satisfaction, and coaching others is essential.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Provide quality beverages and food following recipes and standards.
• Delegate tasks to team and coordinate work for two or more partners.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Coach and motivate team to meet store goals and provide great guest experiences.
• Ensure adherence to store policies, safety, and security procedures.
• Support scheduling and coverage to meet customer demand during peak times.

Skills

Customer service

Cash handling

Food & beverage prep

Team leadership

Effective communication

Attendance & punctuality

Flexibility

Coaching staff

Store safety awareness

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse with craft and heart, creating a welcoming space for the community. You will mentor partners, ensure quality beverages and foods, and maintain store standards across operations.

The role requires strong communication, teamwork, and the ability to adapt to early mornings, evenings, weekends, and holidays. A focus on safety, guest satisfaction, and coaching others is essential.