Coffeehouse Shift Lead: Craft, Coach & Customer Care

Starbucks Corp.; Stevensville (MD); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, coach partners, and ensure quality beverages and foods while upholding store policies.

The role emphasizes teamwork, reliability, and exceptional guest experiences. This position offers growth opportunities with comprehensive benefits and a supportive environment, reflecting Starbucks' commitment to partners' development and

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, store safety.
• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating 2+ staff.

Responsibilities

• Direct the work of others during shifts.
• Coach and prepare beverages/food to standard recipes and customer specifications.
• Maintain quality and consistency in products and service.
• Ensure store policies, safety and security are followed.
• Coordinate tasks of team members to ensure smooth operation.

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift operations, coach partners, and ensure quality beverages and foods while upholding store policies.

The role emphasizes teamwork, reliability, and exceptional guest experiences. This position offers growth opportunities with comprehensive benefits and a supportive environment, reflecting Starbucks' commitment to partners' development and