Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage through Starbucks

401(k) retirement plan with company).

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise baristas, coach performance, and uphold quality beverages and food products while adhering to store policies.

This role offers growth opportunities through developmental experiences and a range of benefits for partners, including health insurance, retirement plans, tuition coverage, and holiday pay.

Qualifications

• Six (6) months of experience in a customer-facing role.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Maintain store policies and standards including cash handling and safety.

Responsibilities

• Lead shift operations to ensure quality beverages and food.
• Direct the work of team members and coordinate tasks.
• Provide excellent customer service and maintain store standards.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise baristas, coach performance, and uphold quality beverages and food products while adhering to store policies.

This role offers growth opportunities through developmental experiences and a range of benefits for partners, including health insurance, retirement plans, tuition coverage, and holiday pay.