Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Waco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming space where every cup sparks connection. You will guide team members to prepare beverages and food to standard recipes, coach tasks, and ensure quality and safety on every shift.

The role emphasizes attendance, flexible hours, and strong customer service. Starbucks partners receive extensive benefits, including health coverage, a 401(k) with employer match, and opportunities for growth through

Qualifications

• Six months of experience interacting with customers
• Experience delegating tasks to others and coordinating two or more employees
• Ability to direct the work of others and learn quickly
• Strong communication and interpersonal skills

Responsibilities

• Lead and coach a team to deliver high-quality beverages and food
• Direct the work of others and coordinate tasks for multiple employees
• Prepare and coach the preparation of beverages and food to standard recipes
• Ensure store policies, cash handling, safety, and security on shift
• Create a welcoming, community-focused coffeehouse experience

Skills

Customer service

Team leadership

Food safety

Cash handling

Punctuality

Communication

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming space where every cup sparks connection. You will guide team members to prepare beverages and food to standard recipes, coach tasks, and ensure quality and safety on every shift.

The role emphasizes attendance, flexible hours, and strong customer service. Starbucks partners receive extensive benefits, including health coverage, a 401(k) with employer match, and opportunities for growth through