Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; West Covina (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) plan

Paid time off

Job summary

Starbucks Corp. in West Covina is seeking a Shift Supervisor to lead the store team with craft and heart, ensuring a welcoming space and delivering quality beverages and food. You will guide staff, uphold standards, and engage with customers to create meaningful moments.

This role requires coaching teammates, maintaining store operations during busy shifts, and fostering a positive, inclusive environment for both customers and partners.

Qualifications

• Six months of customer-facing experience.
• Ability to direct the work of others.
• Flexible hours including weekends and holidays.
• Knowledge of the retail environment.

Responsibilities

• Lead daily operations as shift supervisor.
• Coach and prepare beverages and food to standard recipes.
• Delegate tasks to two or more teammates.
• Maintain store safety and security.
• Deliver high-quality customer service.

Skills

Customer service

Cash handling

Food and beverage preparation

Team leadership

Communication skills

Training

Job description

Starbucks Corp. in West Covina is seeking a Shift Supervisor to lead the store team with craft and heart, ensuring a welcoming space and delivering quality beverages and food. You will guide staff, uphold standards, and engage with customers to create meaningful moments.

This role requires coaching teammates, maintaining store operations during busy shifts, and fostering a positive, inclusive environment for both customers and partners.