Coffeehouse Shift Lead — Craft, Coach & Community Impact

Starbucks; Avon (CT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Tuition coverage

Paid vacation

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup inspires connections in a welcoming coffeehouse. You will guide the team, coach staff, and uphold safety and quality standards while delivering exceptional customer service.

Ideal candidates have several months of customer-facing and leadership experience, with a strong understanding of retail environments and teamwork. This role offers robust benefits and growth opportunities.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Ability to prepare and coach food/beverages to standard recipes.

Responsibilities

• Direct the work of others on shift.
• Coach and delegate tasks to team members.
• Ensure quality beverages and food to meet Starbucks standards.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup inspires connections in a welcoming coffeehouse. You will guide the team, coach staff, and uphold safety and quality standards while delivering exceptional customer service.

Ideal candidates have several months of customer-facing and leadership experience, with a strong understanding of retail environments and teamwork. This role offers robust benefits and growth opportunities.