Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; West Lafayette (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Paid parental leave

Job summary

Starbucks Corp. in Indiana is seeking a Shift Supervisor to lead daily operations and foster a welcoming coffeehouse environment. You will guide partners in preparing quality beverages and food to standard recipes, while upholding store policies and safety.

This role emphasizes coaching coworkers and delivering outstanding customer service. Ideal candidates will have six months in customer-facing roles, ability to delegate tasks, and strong communication in a retail setting.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Six (6) months of experience delegating tasks to others and coordinating work for two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space.
• Supervise and coach team members to prepare beverages and food to standard recipes.
• Ensure store policies, safety, cash handling, and quality controls are followed.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Indiana is seeking a Shift Supervisor to lead daily operations and foster a welcoming coffeehouse environment. You will guide partners in preparing quality beverages and food to standard recipes, while upholding store policies and safety.

This role emphasizes coaching coworkers and delivering outstanding customer service. Ideal candidates will have six months in customer-facing roles, ability to delegate tasks, and strong communication in a retail setting.