Coffeehouse Shift Leader: Craft, Coach, Community

Starbucks Corp.; Vienna (VA); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) with employer match

Bean Stock equity program

Quarterly bonus

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming environment for the community. You will coach partners, maintain beverage and food quality, and uphold store safety and cash handling standards.

The role emphasizes teamwork, rapid learning, and strong interpersonal skills to build relationships with customers and colleagues while supporting a consistent brand experience.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Delegating tasks to others and coordinating two or more employees.
• Ability to direct work and learn quickly.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead daily store operations with craft and heart to create a welcoming space.
• Coach and prepare beverages and food to standard recipes or customize for customers.
• Ensure cash handling, safety, and security policies are followed.
• Support staffing and drive a positive customer experience.

Skills

Customer service

Team leadership

Communication

Cash handling

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming environment for the community. You will coach partners, maintain beverage and food quality, and uphold store safety and cash handling standards.

The role emphasizes teamwork, rapid learning, and strong interpersonal skills to build relationships with customers and colleagues while supporting a consistent brand experience.