Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life, disability insurance

Paid parental leave

Paid vacation and sick time

401(k) with employer match

Bean Stock equity program

Tuition coverage through ASU

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes attendance, flexible hours, and mentoring team members in beverage and food prep to standard recipes and customer requests.

The ideal candidate will have 6+ months in customer-facing roles, strong communication, and the ability to delegate and coordinate tasks for a small team while upholding store safety and policies.

Qualifications

• 6+ months in a role with frequent customer interaction.
• Ability to coach food/beverage prep to standard or customized recipes.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Maintain regular and punctual attendance, and flexible hours.
• Prepare and coach beverage/food prep to standard recipes or customer requests.
• Delegate tasks to teammates and coordinate work for 2+ staff.
• Uphold store policies, food safety, and cash-handling procedures.

Skills

Leadership

Customer service

Effective communication

Teamwork

Attendance

Flexibility

Cash handling

Store policies and safety

Tools

POS system

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role emphasizes attendance, flexible hours, and mentoring team members in beverage and food prep to standard recipes and customer requests.

The ideal candidate will have 6+ months in customer-facing roles, strong communication, and the ability to delegate and coordinate tasks for a small team while upholding store safety and policies.