Coffee Shop Team Lead — Fast-Paced Growth Opportunities

The Human Bean; Ashland (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Job summary

The Human Bean in Ashland, KY is seeking a capable lead for our busy coffee shop. You will work with a friendly team, supervise baristas, and help deliver fast, high-quality service in a fast-paced environment.

Responsibilities include scheduling, preparing beverages, taking orders, handling cash, maintaining a clean workstation, and following health and safety guidelines. Advancement opportunities exist for the right candidate. Strong communication and customer-service skills are essential.

Qualifications

• Previous experience in a retail or food service environment is preferred.
• Knowledge of coffee and espresso preparation techniques is a plus.
• Strong customer service skills with the ability to engage with customers in a friendly and professional manner.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and register operations.
• Excellent communication skills to effectively interact with customers and team members.

Responsibilities

• Scheduling and ordering
• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks
• Take customer orders and provide exceptional customer service
• Operate cash register and handle cash transactions accurately
• Maintain a clean and organized work area
• Assist with food preparation and handling as needed
• Follow all health and safety guidelines

Skills

Customer service

Team leadership

Communication

Multi-tasking

Cash handling

Tools

Cash register

Job description

The Human Bean in Ashland, KY is seeking a capable lead for our busy coffee shop. You will work with a friendly team, supervise baristas, and help deliver fast, high-quality service in a fast-paced environment.

Responsibilities include scheduling, preparing beverages, taking orders, handling cash, maintaining a clean workstation, and following health and safety guidelines. Advancement opportunities exist for the right candidate. Strong communication and customer-service skills are essential.