Shift Lead, Coffee Shop Operations & Team Leadership

The Human Bean; Hurricane (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

The Human Bean in Hurricane, WV is seeking an enthusiastic shift supervisor to oversee operations in a busy cafe. You will lead a team of baristas, ensure smooth service, and maintain a welcoming atmosphere for every customer.

Responsibilities include scheduling, beverage preparation, cash handling, and upholding health and safety standards. Strong communication and multitasking skills are essential, along with a passion for coffee and guest satisfaction.

Qualifications

• Experience in a retail or food service environment preferred.
• Knowledge of coffee and espresso preparation techniques is a plus.
• Strong customer service skills with the ability to engage with customers in a friendly and professional manner.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and register operations.
• Excellent communication skills to effectively interact with customers and team members.

Responsibilities

• Scheduling and ordering
• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks
• Take customer orders and provide exceptional customer service
• Operate cash register and handle cash transactions accurately
• Maintain a clean and organized work area
• Assist with food preparation and handling as needed
• Follow all health and safety guidelines

Skills

Customer service

Team leadership

Cash handling

Multitasking

Communication

Tools

POS system

Job description

The Human Bean in Hurricane, WV is seeking an enthusiastic shift supervisor to oversee operations in a busy cafe. You will lead a team of baristas, ensure smooth service, and maintain a welcoming atmosphere for every customer.

Responsibilities include scheduling, beverage preparation, cash handling, and upholding health and safety standards. Strong communication and multitasking skills are essential, along with a passion for coffee and guest satisfaction.