Coffee Shop Shift Supervisor Lead with Craft and Community

Starbucks Corp.; Upper Leacock Township (PA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and create a welcoming community space. You will supervise teammates, coach beverage and food preparation, and ensure tasks are completed to recipe standards while maintaining cash handling and safety protocols.

This role requires flexible availability including early mornings, evenings, weekends, and holidays, with a focus on delivering exceptional customer service and teamwork in a fast-paced environment.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach and delegate tasks to others.
• Strong knowledge of the retail environment and store safety policies.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead with craft and heart to ensure a welcoming coffeehouse.
• Coach and prepare beverages and food to standard recipes or customer specs.
• Direct work of others and coordinate tasks to meet store goals.
• Ensure cash handling, safety, and security policies are followed.

Skills

Customer service

Team leadership

Cash handling

Food preparation

Effective communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and create a welcoming community space. You will supervise teammates, coach beverage and food preparation, and ensure tasks are completed to recipe standards while maintaining cash handling and safety protocols.

This role requires flexible availability including early mornings, evenings, weekends, and holidays, with a focus on delivering exceptional customer service and teamwork in a fast-paced environment.