Coffee Shop Shift Supervisor: Lead with Craft

Starbucks Corp.; Conway (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition coverage

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations and maintain a welcoming coffeehouse environment for the community. You will oversee beverage and food preparation to standard recipes and assist customers with exceptional service.

The role emphasizes coaching team members, delegating tasks, and upholding safety and store policies while delivering the Starbucks experience.

Qualifications

• Six months' experience in a role requiring customer interaction.
• Ability to learn quickly and apply new procedures.
• Strong interpersonal and communication skills.
• Ability to delegate tasks to two or more employees.
• Knowledge of store safety and security standards.

Responsibilities

• Lead daily shift operations and maintain a welcoming space for customers.
• Coach and supervise the preparation of beverages and food to standard recipes or customer specs.
• Coordinate tasks of team members to ensure smooth service during busy periods.
• Uphold store policies, cash handling, and safety standards.

Skills

Direct staff

Customer service

Communication

Teamwork

Retail environment

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations and maintain a welcoming coffeehouse environment for the community. You will oversee beverage and food preparation to standard recipes and assist customers with exceptional service.

The role emphasizes coaching team members, delegating tasks, and upholding safety and store policies while delivering the Starbucks experience.