Coffee Shop Shift Supervisor: Lead Craft & Customer Delight

Starbucks Corp.; Portland (OR); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store and cultivate a welcoming community space. You will guide partners, ensure quality beverages and food, and uphold store standards every shift.

As part of the role, you will coach team members, manage flow during peak times, and support store safety and customer satisfaction initiatives. Strong communication and teamwork are essential.

Qualifications

• Six months of experience in a role that involves constant customer interaction.
• Experience delegating tasks to others and coordinating a team.
• Availability for flexible hours including early mornings, evenings, weekends or holidays.
• Ability to follow store policies, safety and security standards.

Responsibilities

• Lead shift operations and ensure a welcoming environment.
• Coach beverage and food preparation to standard recipes or customer requests.
• Direct and coordinate tasks of team members and partners.
• Maintain quality service and cash handling procedures.

Skills

Directs others

Communication skills

Interpersonal skills

Team player

Customer service

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store and cultivate a welcoming community space. You will guide partners, ensure quality beverages and food, and uphold store standards every shift.

As part of the role, you will coach team members, manage flow during peak times, and support store safety and customer satisfaction initiatives. Strong communication and teamwork are essential.