Coffee Shop Shift Supervisor: Lead Craft & Service

Starbucks Corp.; Salem (NH); On-site; USD 2,204,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹配

Tuition coverage through the Starbucks

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily coffeehouse operations with craft and heart. You will guide teammates, ensure quality beverages and food, and maintain a welcoming space for the community. The role emphasizes coaching, teamwork, and outstanding customer service.

As a partner, you’ll have access to comprehensive benefits, competitive pay, and opportunities for growth and development within a global coffeehouse brand.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to store routines.
• Communicate effectively with customers and teammates.
• Understand basic retail operations and safety policies.
• Build relationships and work well in a team environment.

Responsibilities

• Lead shift operations to ensure quality beverages and food.
• Coach team to prepare items to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate two or more staff.
• Provide friendly, efficient service and handle customer requests.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Customer interactions

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily coffeehouse operations with craft and heart. You will guide teammates, ensure quality beverages and food, and maintain a welcoming space for the community. The role emphasizes coaching, teamwork, and outstanding customer service.

As a partner, you’ll have access to comprehensive benefits, competitive pay, and opportunities for growth and development within a global coffeehouse brand.