Coffee Shop Shift Leader: Craft, Coach & Community

Starbucks Corp.; Kent (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Tuition reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food with warmth and efficiency. You will coach partners to follow standard recipes, manage cash handling, and maintain a safe, inviting store environment.

The role emphasizes developing relationships with customers and teammates, with flexibility for varied shifts including early mornings, evenings, weekends, and holidays. Join a brand that values growth and community impact.

Qualifications

• Six months of experience in a role that involved constant customer interaction.
• Ability to coach and delegate tasks to other employees.
• Strong communication and interpersonal skills to engage customers and teammates.

Responsibilities

• Lead and coach team to prepare beverages and food to standard recipes.
• Maintain store safety and security; follow operating policies.
• Ensure quality beverages and food and accurate cash handling.
• Provide welcoming, warm customer service and resolve guest requests.
• Support scheduling and be flexible for early mornings, evenings, weekends, holidays.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food with warmth and efficiency. You will coach partners to follow standard recipes, manage cash handling, and maintain a safe, inviting store environment.

The role emphasizes developing relationships with customers and teammates, with flexibility for varied shifts including early mornings, evenings, weekends, and holidays. Join a brand that values growth and community impact.