Coffee Shop Shift Lead & Team Coach

Starbucks Corp.; Midland Park (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensure high-quality beverages and food, and create a welcoming space for customers. You will coach team members, delegate tasks, and maintain store standards.

The role emphasizes strong communication, teamwork, and the ability to adapt to a fast-paced retail environment while upholding Starbucks’ service standards.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• 6 months in customer-facing role.
• Prepare beverages/food to standard recipes or customized requests.
• 6 months of delegating tasks and coordinating two or more employees.
• Direct the work of others; learn quickly; strong communication.
• Strong interpersonal and teamwork skills.

Responsibilities

• Oversee shift operations and ensure quality beverages and food.
• Coach and delegate tasks to team members, ensuring smooth service.

Skills

Attendance

Punctuality

Customer service

Delegation

Leadership

Communication

Teamwork

Retail knowledge

Education

No degree required

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensure high-quality beverages and food, and create a welcoming space for customers. You will coach team members, delegate tasks, and maintain store standards.

The role emphasizes strong communication, teamwork, and the ability to adapt to a fast-paced retail environment while upholding Starbucks’ service standards.