Coffee Shop Shift Lead & Team Coach

Starbucks Corp.; Chicago (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

401(k) matching

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and customer experiences. You will coach team members, manage shift tasks, and uphold store safety and policy compliance.

We value reliable attendance, flexible hours, and the ability to work mornings, evenings, weekends, and holidays. Strong communication and team work are essential to brighten every guest interaction.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to lead and coach a team during busy shifts.
• Strong communication and interpersonal skills to build relationships.

Responsibilities

• Lead shift operations and ensure quality beverages and foods.
• Coach and delegate tasks to team members during shifts.
• Maintain store safety, cash handling, and policy compliance.

Skills

Leadership

Customer service

Cash handling

Team coordination

Effective communication

Retail knowledge

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and customer experiences. You will coach team members, manage shift tasks, and uphold store safety and policy compliance.

We value reliable attendance, flexible hours, and the ability to work mornings, evenings, weekends, and holidays. Strong communication and team work are essential to brighten every guest interaction.