Coffee Shop Shift Lead — Craft, Coach & Connection

Starbucks Corp.; Normal (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer?m

Tuition coverage under Starbucks plan

Paid vacation and sick time

Holiday pay eligibility

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring high-quality beverages and a welcoming store environment for the local community.

The role requires strong communication, teamwork, and the ability to coach a team, with flexible hours including early mornings and weekends. Starbucks offers extensive benefits and growth opportunities for partners across locations.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Maintain store policies, quality beverages/food, cash handling and safety.
• Six months’ experience interacting with customers and fulfilling requests.
• At least six months’ experience delegating tasks to multiple employees.

Responsibilities

• Lead daily shift operations and ensure smooth service flow.
• Direct and motivate team to deliver quality beverages and food.
• Uphold Starbucks standards and safety policies during all shifts.

Skills

Attendance & punctuality

Customer interaction

Food & beverage prep

Delegation of tasks

Communication

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring high-quality beverages and a welcoming store environment for the local community.

The role requires strong communication, teamwork, and the ability to coach a team, with flexible hours including early mornings and weekends. Starbucks offers extensive benefits and growth opportunities for partners across locations.