Coffee Shop Shift Lead & Team Coach

Motley 7 Brew Llc; Fairfield Township (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Motley 7 Brew Llc is seeking a Shift Lead to manage daily operations on the shop floor. You will supervise the on-shift crew, ensure drink quality, handle customer interactions with enthusiasm, and support the stand management with training and guidance.

The role requires a flexible schedule, weekend availability, and physical ability to lift up to 50 pounds. Prior leadership experience is preferred and you will be expected to maintain a fast-paced, friendly environment.

Qualifications

• Ability to work a flexible schedule including mornings and late nights.
• Regularly works weekends and is available to work holidays if necessary.
• Previous management or leadership experience preferred.
• Lift up to 50 pounds and stand for several hours.
• Maintain a clean, safe work environment and follow sanitation standards.

Responsibilities

• Converse with customers to confirm drink orders and enter them into the POS system.
• Oversee shift operations to ensure drink quality, speed, and customer interaction.
• Train and develop team members during the shift.
• Communicate with stand management on personnel, equipment, inventory, and operations.
• Collect payments and provide correct change to customers.

Skills

Leadership

Customer service

Cash handling

Team training

Time management

Safety compliance

Tools

POS system

Job description

Motley 7 Brew Llc is seeking a Shift Lead to manage daily operations on the shop floor. You will supervise the on-shift crew, ensure drink quality, handle customer interactions with enthusiasm, and support the stand management with training and guidance.

The role requires a flexible schedule, weekend availability, and physical ability to lift up to 50 pounds. Prior leadership experience is preferred and you will be expected to maintain a fast-paced, friendly environment.