Coffee Shop Shift Lead: Craft, Community and Growth

Starbucks Corp.; Hickory (NC); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks is looking for a shift supervisor to lead daily operations, craft beverages and foods, and create a welcoming space for customers. You will coach teammates, manage cash handling, and uphold safety standards while delivering exceptional service.

Ideal candidates bring six months of customer-facing experience, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays. Join a team focused on community and growth.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach and prepare beverages and food to standard recipes.
• Ability to delegate tasks to other employees and coordinate teams.
• Flexible availability including mornings, evenings, weekends, holidays.
• Knowledge of the retail environment and safety standards.

Responsibilities

• Lead daily shift with craft and heart to create a welcoming space.
• Prepare beverages and food to standard recipes or customer modifications.
• Ensure store policies, cash handling, safety, and security are followed.
• Coach and delegate tasks to team members to ensure smooth operations.
• Provide excellent customer service and build relationships with customers.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Cash handling

Job description

Starbucks is looking for a shift supervisor to lead daily operations, craft beverages and foods, and create a welcoming space for customers. You will coach teammates, manage cash handling, and uphold safety standards while delivering exceptional service.

Ideal candidates bring six months of customer-facing experience, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays. Join a team focused on community and growth.