Coffee Shop Shift Lead — Craft & Community

Starbucks; Des Plaines (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Starbucks is hiring a Shift Supervisor in Des Plaines, Illinois. In this role, you'll lead shifts to create a warm coffeehouse environment. Responsibilities include supervising staff, preparing beverages, and ensuring quality service. Candidates should have experience in customer service and a track record in task delegation. Flexible availability is required, and the role offers opportunities for growth and development through industry-leading benefits.

Qualifications

• Six months of experience in a customer-focused position.
• At least six months experience delegating tasks or coordinating employee tasks.

Responsibilities

• Lead and supervise the shift to ensure a welcoming coffeehouse experience.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Ensure compliance with store policies and provide quality products.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is hiring a Shift Supervisor in Des Plaines, Illinois. In this role, you'll lead shifts to create a warm coffeehouse environment. Responsibilities include supervising staff, preparing beverages, and ensuring quality service. Candidates should have experience in customer service and a track record in task delegation. Flexible availability is required, and the role offers opportunities for growth and development through industry-leading benefits.