Coffeehouse Shift Supervisor - Lead, Craft & Community

Starbucks Corp.; Orland Park (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Tuition coverage

Paid vacation and sick leave

Job summary

Starbucks Coffee Company in Orland Park, IL is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart. You will guide team members, ensure quality beverages, handle cash, and deliver warm, welcoming service to every guest.

This role requires flexible availability including mornings, evenings, weekends and holidays, plus at least six months of customer service and supervisory experience. Join a team that invests in your growth and wellbeing.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Prepare beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead shift and oversee the team to ensure quality beverages and guest experience.
• Coach beverage and food preparation to standard recipes.
• Ensure cash handling and store safety procedures are followed.
• Provide friendly, efficient service to customers and resolve issues promptly.

Skills

Team leadership

Quick learner

Strong communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Orland Park, IL is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart. You will guide team members, ensure quality beverages, handle cash, and deliver warm, welcoming service to every guest.

This role requires flexible availability including mornings, evenings, weekends and holidays, plus at least six months of customer service and supervisory experience. Join a team that invests in your growth and wellbeing.