Coffeehouse Shift Supervisor: Lead with Craft & Community

Starbucks Corp.; Chicago Heights (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company in Chicago Heights is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for customers.

You will coach baristas, delegate tasks, and coordinate a team to deliver fast service and great experiences. The role emphasizes reliability, teamwork, and adherence to safety and store policies.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead store operations and ensure quality beverages and food to standard.
• Coach beverage and food preparation to recipes or customer specifications.
• Delegate tasks and coordinate duties of multiple team members.
• Maintain regular attendance, safety, cash handling, and store policies.

Skills

Customer service

Cash handling

Team leadership

Food/beverage prep

Schedule coordination

Communication

Job description

Starbucks Coffee Company in Chicago Heights is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while maintaining a welcoming environment for customers.

You will coach baristas, delegate tasks, and coordinate a team to deliver fast service and great experiences. The role emphasizes reliability, teamwork, and adherence to safety and store policies.