Coffee Shop Shift Lead: Craft, Coach & Community

Starbucks Corp.

Thomasville (GA)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Tuition assistance with Starbucks? - (
401(k) with employer match
Paid time off
Short/Long-term disability
Employee stock program (Bean Stock)
Performance bonus

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a welcoming, customer-focused environment. You will guide baristas and food prep, ensure quality beverages and food, and maintain a safe, efficient store floor.

You will coach team members, manage tasks, and uphold store standards during mornings, evenings, weekends, and holidays. The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail setting while delivering excellent

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Experience in a fast-paced retail or food service environment.
  • Ability to direct the work of others and delegate tasks to team members.
  • Strong communication and interpersonal skills, with a customer-focused mindset.

Responsibilities

  • Lead with craft and heart to ensure quality beverages and food items are prepared to standard recipes or customized per customer requests.
  • Coach and coordinate the preparation and service of products, ensuring accuracy, speed, and safety.
  • Direct and support two or more employees, ensuring smooth shift operations and customer satisfaction.
  • Uphold store policies, cash handling, safety, and security during all shifts.

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a welcoming, customer-focused environment. You will guide baristas and food prep, ensure quality beverages and food, and maintain a safe, efficient store floor.

You will coach team members, manage tasks, and uphold store standards during mornings, evenings, weekends, and holidays. The role emphasizes teamwork, strong communication, and the ability to adapt to a fast-paced retail setting while delivering excellent

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