Coffee Shop Shift Lead: Craft, Coach & Community

Starbucks Corp.; San Jose (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life insurance

Disability insurance

Paid parental leave

401(k) matching

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse. You will guide team members, ensure high-quality beverages and food, and maintain cash handling and store safety in a fast-paced environment.

Join a team that values growth, benefits, and community connection. This role offers flexible hours and opportunities to develop leadership skills while delivering warm customer experiences.

Qualifications

• Direct others and lead team members to serve customers.
• Strong communication with customers and colleagues.
• Understanding of retail environment and store policies.

Responsibilities

• Lead with craft and heart to ensure a welcoming Starbucks experience for the community.
• Coach and delegate tasks to team members and coordinate shifts.
• Maintain quality beverages and food, handle cash, and uphold store safety.

Skills

Directing others

Customer service

Oral communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse. You will guide team members, ensure high-quality beverages and food, and maintain cash handling and store safety in a fast-paced environment.

Join a team that values growth, benefits, and community connection. This role offers flexible hours and opportunities to develop leadership skills while delivering warm customer experiences.