Coffee Shop Shift Lead - Craft & Community

Starbucks Corp.; California (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Starbucks equity program (Bean Stock)

Tuition coverage (Starbucks College)

Backup care

Paid vacation

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while maintaining safety and cash-handling procedures.

We offer industry-leading benefits, growth opportunities, and support for your development as part of our partner-focused culture.

Qualifications

• Direct the work of others to ensure smooth operation and customer focus.
• Learn quickly and adapt to changing store needs and policies.
• Communicate effectively with customers and teammates in a fast-paced environment.
• Knowledge of the retail environment and how to deliver great service.
• Strong interpersonal skills to engage customers and collaborate with colleagues.
• Work as part of a team and contribute to a positive store culture.

Responsibilities

• Direct the work of team members to ensure fast, friendly customer service.
• Coach and train partners to prepare beverages and food to standard recipes.
• Monitor cash handling, safety and store security in daily operations.
• Schedule and delegate tasks to maintain smooth store operations.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while maintaining safety and cash-handling procedures.

We offer industry-leading benefits, growth opportunities, and support for your development as part of our partner-focused culture.