Coffee Shop Shift Lead - Craft & Community

Starbucks Corp.; Saint Petersburg (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tuition Coverage (Starbucks College)

401(k) with match

Stock program

Bonus opportunity

Paid vacation

Healthcare benefits

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and maintain quality, safety, and customer service across shifts.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to build relationships within a fast-paced retail environment.

Qualifications

• Attend regularly and be punctual, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights, and holidays
• Follow store policies: quality beverages/food, cash handling, safety
• Six months' experience in customer-facing role
• Six months' experience delegating tasks to others
• Possess ability to direct work and learn quickly

Responsibilities

• Lead daily store operations with craft and heart to maintain a welcoming space
• Coach and guide team members to prepare beverages and food to standard recipes
• Ensure quality, safety, and customer service across shifts

Skills

Direct work leadership

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead daily store operations with craft and heart, ensuring a welcoming space for the community. You will coach team members, prepare beverages and food to standard recipes, and maintain quality, safety, and customer service across shifts.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to build relationships within a fast-paced retail environment.