Coffee Shop Operations Lead

Pickup Coffee; McLean (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Pickup Coffee in McLean, VA seeks a Store Supervisor to lead daily store operations, ensuring quality customer service and consistent beverage preparation. You will supervise Baristas, coach performance, and manage schedules, while safeguarding safety, cash control, and compliance with brand standards.

The role requires strong organizational, communication, and data-analysis skills, with a focus on teamwork and integrity in a fast-paced coffee environment.

Qualifications

• At least 1 year of experience as a Supervisor in F&B.
• Barista experience is a plus; relevant certification is a bonus.
• Willing to work flexible hours and oversee multiple locations.

Responsibilities

• Oversees store operations to ensure efficiency and customer focus.
• Supervises Baristas, coaches performance, and ensures standards.
• Manages staff schedules across shifts and locations.
• Oversees cashiering, deposits, and sales reporting per policy.
• Maintains cleanliness, safety, and equipment functionality.
• Supports promotions and training for staff.

Skills

Barista supervision

Customer service

POS proficiency

Attention to detail

Coffee knowledge

Customer-centric

Microsoft Office

Organization

Time management

Team collaboration

Integrity

Data analysis

Problem solving

Conflict resolution

Education

Certificate in Food and Beverage Service

Tools

POS machines

Microsoft Excel

Google Sheets

Job description

Pickup Coffee in McLean, VA seeks a Store Supervisor to lead daily store operations, ensuring quality customer service and consistent beverage preparation. You will supervise Baristas, coach performance, and manage schedules, while safeguarding safety, cash control, and compliance with brand standards.

The role requires strong organizational, communication, and data-analysis skills, with a focus on teamwork and integrity in a fast-paced coffee environment.