Coffee Shop Manager - Starbucks

Aramark; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in food services is seeking a Coffee Shop Manager to oversee operations at Boston Children's Hospital. The role involves managing a team, ensuring quality service, and meeting financial targets. Candidates should have a Bachelor's degree and retail management experience, preferably in a Starbucks setting.

Qualifications

• 1+ years of Retail Food Service Management experience required.
• Experience preferably within a Starbucks location.

Responsibilities

• Oversees specialty coffee dining and retail operations.
• Ensures safety and sanitation standards in all operations.
• Directly supervises two or more employees.

Skills

Customer Service

Marketing

Cash Handling

Education

Bachelor's Degree

Job description

**Job Description**

Aramark Healthcare+ is seeking candidates for a Coffee Shop Manager - Starbucks position to oversee specialty coffee dining and assist with other retail operations at Boston Children's Hospital, located in Boston, MA. This is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. The manager oversees and manages dining operations where customers order prepared food from a menu.

**Job Responsibilities**

1. Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
2. Ensures individual and team performance meets objectives and client expectations.
3. Ensures safety and sanitation standards in all operations.
4. Maintains effective client and customer rapport for mutually beneficial business relationships.
5. Identifies client needs and communicates operational progress.
6. Ensures the completion and maintenance of profit and loss statements.
7. Delivers client and company financial targets.
8. Adopts all Aramark processes and systems, understands performance metrics, data, order and inventory trends; educates teams on key levers to improve margins.
9. Creates value through efficient operations, appropriate cost controls, and profit management.
10. Complies with Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
11. Ensures the entire team is trained and able to execute.
12. Supervises team regarding production, quality, and control.
13. Maintains a safe and healthy environment for clients, customers, and employees.
14. Primarily responsible for food service at an assigned retail food location.
15. Assists the manager in establishing and maintaining systems and procedures for ordering, receiving, storing, preparing, and serving food & related products, as well as menu planning & development.
16. Ensures that sanitation and safety requirements are met.
17. Directly supervises two or more employees, with responsibilities for hiring, discipline, performance reviews, and pay increases.
18. Assists in location forecasting and accounting.
19. Conducts periodic inventory and maintains records to comply with ARAMARK, government, and accrediting standards.
20. Coordinates activities with other internal departments.
21. Interfaces with vendors and key service users within the client organization.
22. Manages Front of House (National Brands: Dunkin Donuts and Subway) dining operations.
23. Develops and implements retail service plans to improve service, quality, and profitability.
24. Maintains effective working relationships with other departments to provide a unified retail experience.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

**Qualifications**

• Bachelor's degree or equivalent experience.
• 1+ years of Retail Food Service Management experience required; preferably within a Starbucks location.
• Experience with marketing, merchandising, and cash handling required.
• Strong customer service and computer skills required.
• Ability to work flexible hours including evenings and weekends.
• Note: This location requires all on-site employees to be fully vaccinated against COVID-19 before the start date.

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**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

**Additional Information**

The people of Aramark serve millions daily through food and facilities services in 15 countries. We aim to develop your talents, fuel your passions, and empower your growth. Learn more at http://www.aramarkcareers.com or connect with us on social media.