Store Manager in Training

Insomnia Cookies; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in the food sector is seeking a dynamic Store Manager in Training to join their vibrant team in Boston. This full-time role offers a competitive hourly wage and a range of exciting perks, including a cellphone stipend and free cookies with every shift! As a key player, you'll supervise and train a dedicated team, ensuring exceptional customer service and operational excellence. With opportunities for growth and promotion, this is a fantastic chance to kickstart your career in a fun and engaging environment. If you have a passion for hospitality and leadership, this position is perfect for you!

Benefits

Market competitive hourly compensation

End of period store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days paid vacation

2 paid Insomnia Personal Days

Job stability

Growth and promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ years supervisory experience in restaurant or retail.
• Experience with conducting in-person interviews.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for new hires in manager's absence.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Boston, MA store located at 61 Bromfield Street Boston, MA 02110. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, and nationally recognized company!

Our MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• A fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Ensure staff adherence to Insomnia Cookies’ standards (baking, uniforms, policies)
• Drive upselling and customer service excellence, ensuring all team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail environment
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.