Retail Store Manager

GP Mobile; Boston (MA); On-site; USD 50,000 - 85,000; Full time

Job summary

Join a dynamic team at an innovative retailer that champions growth and customer connection! As a Retail Store Manager, you'll lead a vibrant team in a fast-paced environment, driving sales and operational excellence. With a focus on customer relationships and team development, you'll play a pivotal role in ensuring the store's success. Enjoy competitive benefits, generous paid time-off, and the opportunity to grow your career in an inclusive culture that values diversity. If you're ready to make an impact and embrace limitless potential, this is the place for you!

Benefits

Medical, dental and vision benefits

Generous paid time-off programs

Career growth opportunities

Qualifications

• 2-4 years of management experience in retail sales required.
• Familiarity with retail operations and customer service is essential.

Responsibilities

• Lead and empower the retail team to excel in customer service.
• Manage store operations, including hiring, scheduling, and training.

Skills

Store Management

Customer Service

Sales Management

Retail Operations

Education

High School Diploma or GED

Job description

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Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with a hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.

Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities:

· Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.

· Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.

· Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.

· Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.

· Always maintain a neat clean organized store environment.

· Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

· Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.

· Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.

· Support team initiatives and create an inclusive environment.

· Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.

· Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.

· Ensure store employees meet and/or exceed defined, monthly success measurements.

· Meet or exceed sales goals for the store.

The experience you’ll bring:

· 2 years wireless retail experience, high volume preferred

Knowledge, Skills and Abilities:

· Store Management (Required)

· Store Operations (Required)

· Customer Service (Required)

Requirements:

· 2-4 years Management experience in retail sales (Required)

· 2-4 years Sales & sales management experience (Required)

· At least 18 years of age

· Legally authorized to work in the United States

· High School Diploma or GED

What’s in it for you:

·Benefits for part-time and full-time associates

·Medical, dental and vision benefits

·Generous paid time-off programs

·Serious growth potential for your career

#NeverStopGrowing

GP Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

Don’t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Wireless Services

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