Assistant Manager: Lead Team, Elevate Service, Grow Daily

Zenapply; Herriman (UT); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Beans & Brews Coffee House seeks a full-time Assistant Manager to support daily operations, lead staff, and engage with the local community.

This role requires strong people skills, initiative, and the ability to balance guest service with business needs; retail or customer-service experience and fluent English are essential.

The ideal candidate enjoys teamwork, can handle multiple tasks, and helps plan events and promotions while representing Beans & Brews in the community.

Qualifications

• Enjoys working with the public and demonstrates a friendly, confident, outgoing, and approachable personality.
• Strong communication, organization, and problem-solving skills.
• Ability to take initiative, manage multiple responsibilities, and support guests, staff, and management.
• Fluent English skills required due to the guest-facing nature of the position.

Responsabilités

• Manage cash handling, deposits, and prioritization of daily tasks
• Serve as a professional and positive representative of Beans & Brews Coffee House at all times
• Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures
• Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalates
• Help maintain high team morale by encouraging, supporting, and positively engaging with staff
• Assist with additional tasks and projects delegated by upper management to support overall business needs
• Contribute ideas and assist with planning community events and in-store promotions
• Have a positive, friendly, and confident personality
• Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements

Connaissances

People skills

Communication

Initiative

Multi-tasking

Guest service

Formation

High School Diploma or equivalent

Description du poste

Beans & Brews Coffee House seeks a full-time Assistant Manager to support daily operations, lead staff, and engage with the local community.

This role requires strong people skills, initiative, and the ability to balance guest service with business needs; retail or customer-service experience and fluent English are essential.

The ideal candidate enjoys teamwork, can handle multiple tasks, and helps plan events and promotions while representing Beans & Brews in the community.